Terms of Service
Welcome to Duhaa Cafe. By accessing or using our website, placing an order, or interacting with any part of our service, you agree to the following Terms of Service. Please read them carefully, as they govern your use of our site and your relationship with Duhaa Cafe.
✅ Eligibility & Use
By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. You agree to use our site for lawful purposes only and not for any activity that violates applicable laws or regulations.
🛒 Orders & Payment
All purchases made through our website are subject to product availability and confirmation of the order price. We reserve the right to limit or refuse any order at our discretion. You agree to provide current, complete, and accurate purchase and account information for all transactions made on our site.
Prices are listed in USD. We reserve the right to change pricing, product availability, or descriptions at any time without prior notice.
📦 Shipping & Fulfillment
All coffee is roasted to order and typically ships within 24 to 72 hours after the order is placed. U.S. orders are delivered within 3 to 6 business days. International shipping is available by request and must be arranged by contacting us at contact@duhaa.co. For more information, please refer to our full Shipping Policy.
🔁 Returns & Refunds
Due to the perishable nature of coffee, all coffee sales are final. We do not accept returns or exchanges on roasted coffee. Accessories may be returned within 14 days if unused and in original condition. To initiate a return or report an issue, email contact@duhaa.co. For full details, please refer to our Refund & Returns Policy.
📄 Intellectual Property
All content on this website—including text, images, product names, logos, and branding—is the property of Duhaa Cafe and may not be reproduced, distributed, or used without written permission. Unauthorized use may result in legal action.
🚫 Prohibited Conduct
You agree not to misuse the website by introducing viruses, attempting to gain unauthorized access to the site, or interfering with its functionality. Any attempt to breach security, disrupt services, or manipulate the system may result in termination of access and legal consequences.
🛠 Modifications
We reserve the right to update or change these Terms of Service at any time without notice. Continued use of the website after changes are made constitutes your acceptance of the new terms. We encourage you to review this page regularly.
📩 Contact Us
If you have any questions about these Terms of Service, please contact us at contact@duhaa.co. We’re here to help and typically respond within one business day.